Resident FAQ & Rules Reference

No modifications to exterior doors, windows, or walls may be made without prior written Board approval. Each unit's boundaries include the unexposed surfaces of the drywall and exterior surfaces of windows, window frames, and exterior doors — any alteration must be approved.

Storm doors and screen doors may be permitted but require written Board approval of the style and color prior to installation. Submit your request to thewindingcreekhoa@gmail.com with a product description and color sample.

Outside radio, aerial, or television antennas, satellite dishes, and window air/heat units are not permitted without a written request submitted to and approved by Association Management. See the Winding Creek By-Laws for full requirements.

Window A/C units may be authorized under special conditions. A written request must be submitted to and approved by Association Management prior to installation.

Signs, ads, or lettering will not be exhibited or affixed to any door, building, or elsewhere by residents. This includes "For Sale," "For Rent," or any other signage.

Window coverings must have a white backing as seen from the outside. Storm doors must be full view. No materials that alter the exterior appearance of the building from outside are permitted without Board approval.

No temporary structures may be erected on patios or common areas. Common elements may not be altered by any owner or tenant without Board approval.

Planting of flowers and bulbs on common grounds is encouraged. However, no construction, permanent shrub planting, or removal of existing plantings is permitted without Association approval.

No owner shall do any work that would jeopardize the soundness or safety of the property or reduce its value. Any work that affects shared walls, roofing, or structural elements requires Board approval. The Association must be notified before any major interior renovation begins.

Two spaces per unit are provided as marked directly in front of each unit, except efficiency unit 553C, which has one space. Overflow parking is at the lower end of parking areas and along Winding Creek Road.

Do not park within 20 feet on either side of street entrances or in front of dumpster areas. Yellow-marked areas are designated NO PARKING per the City of Fayetteville Fire Prevention Code. Vehicles in these areas will be towed at the owner's expense.

No boats, trailers, mobile homes, or commercial vehicles may be parked overnight on the grounds without prior written consent of the Board.

All vehicles must currently be registered, licensed, and in operating condition or they are subject to towing at the owner's expense. Oversized or inoperable vehicles must not remain on the property.

No vehicle repairs, grease changes, or oil changes are allowed on the premises. Water faucets at the end of buildings are for watering grass and shrubs only — not for vehicle washing.

No cars, trucks, motorbikes, bicycles, or other vehicles shall be driven on the sidewalks or grass. All such vehicles must be parked in designated parking areas.

Motorcycles and motorbikes are permitted for ingress and egress only. Any motorcycle or motorbike without a fully operational muffler may not be operated on the premises at any time.

Skateboarding is not allowed in unit parking areas, sidewalks, or any other common area. It is permitted in the pool parking area only if no cars are parked there and the privilege is not abused. Skateboarders must keep the area policed and leave no trash.

Do not confront neighbors directly. Contact management at thewindingcreekhoa@gmail.com or 910-987-2573 and we will address the situation. You may be asked to reach a courteous agreement with your neighbor if you have extra space.

The pool is for the exclusive use of residents and their guests. Your pool access key must be in your possession at all times when using the pool. No key — no access.

Pool hours are 10:00 a.m. to 10:00 p.m. during pool season (May through September). Anyone in the pool area outside of these hours is considered trespassing.

Residents are limited to two (2) in-town guests. There is no limit on out-of-town guests provided they are pre-registered with the Association Manager before arrival. The resident must be present at all times while any guests are at the pool.

Children under 13 years of age are not permitted in the pool area unless accompanied by an adult over the age of 18. Any child under 13 observed in the pool area without an adult may result in loss of pool privileges for the entire household.

No glass containers of any kind are permitted in the pool area. Anyone found with glass (except eyewear) will lose pool privileges for the remainder of the pool season. Plastic containers, pop-tops, and cans must be disposed of in proper waste containers.

Absolutely no pets or animals are permitted in the pool area or in the pool at any time.

Showers are required before entering the pool. Suntan oils and lotions can permanently damage the filter system and are not to be used before entering the water.

There are no lifeguards on duty at any time. All residents and guests swim entirely at their own risk. Be safe.

No loud or blaring music is permitted. Please use the facility in a normal, quiet manner to allow maximum enjoyment for all residents and guests.

No running, rough playing, splashing, foul language, lewd or lascivious behavior, Frisbees, bikes, scooters, skates, or skateboards are allowed in the pool area. Proper swimwear (bathing suits) is required at all times — no cutoffs are permitted. The pool gate must be kept closed at all times.

Only authorized personnel are permitted in the pool pump house. Unauthorized entry is prohibited.

Association staff members may suspend pool privileges if any resident or guest is found violating pool rules. The Association will not tolerate illegal drug use or underage consumption of alcohol and will cooperate fully with law enforcement.

Each resident is responsible for policing and cleaning up after themselves — including cigarette butts, candy wrappers, and any other refuse. Failure to do so may result in being billed for clean-up services.

Dogs and cats are permitted. Maximum of 2 pets per unit, with neither pet exceeding 25 lbs at full-grown weight. Medical and assistance dogs are permitted but must be registered at the management office.

All pets — including cats — must be kept on a leash when outside the unit at all times. NC State and Cumberland County leash laws are strictly enforced.

Pets must not be allowed to urinate on landscaping. Manure must be placed immediately in a plastic bag and deposited in the dumpster. All solid waste must be picked up immediately — this is the pet owner's responsibility, not maintenance staff's.

Pets may not be left on patios, decks, or balconies while the resident is not home. Pets may not be left outside on restraining devices.

The limit is 2 pets per unit, maximum 25 lbs each at full-grown weight. Violations may result in written notice, fines, and ultimately required removal of the pet from the property.

Breeding, boarding, or raising animals for profit or resale is strictly prohibited.

Residents are fully responsible for the conduct and any damage caused by their pets. This includes damage to common areas, landscaping, and neighboring units. The Association may pursue cost recovery and require removal of the animal for repeated violations.

Stereos, radios, televisions, musical instruments, and similar items must be turned down after 10:00 p.m., and kept at a level that does not annoy occupants of neighboring units at all times.

The use of rifles, B.B. guns, pellet guns, slingshots, firecrackers, or any comparable weapons or noisemakers on the premises is strictly prohibited. Violators will be assessed for any damages that occur.

All patios must be kept clear and free of toys, appliances, mops, rugs, trash, boxes, auto parts, tires, or any items other than furniture designed for patio use. Plants and charcoal grills are acceptable. Hanging laundry on the patio is prohibited at all times.

Charcoal grills may be stored on patios but cannot be used within 10 feet of buildings or flammable surfaces. Always follow applicable fire safety codes for multi-unit dwellings.

Non-resident guests may not use Winding Creek common areas — including the pool — in your absence. Residents must accompany guests at all times.

Each unit is to be occupied only as a private dwelling by the resident and their immediate family. Any commercial enterprise whatsoever is strictly prohibited.

All residents are responsible for the conduct of their children, guests, and their guests' children at all times. Children must be supervised by a responsible adult and not left on their own.

No solicitation of any kind is permitted anywhere on the premises. If you experience solicitation, report it in writing to thewindingcreekhoa@gmail.com.

The woods behind some units are very thick with natural underbrush. It is dangerous for children to play in these areas. Children should be directed to play in the open field at the end of the 595 and 591 buildings.

All refuse must be in sealed plastic bags placed in the dumpsters provided. Dumpster doors must be kept closed. Any box or article 18 inches or more square must be mashed, torn up, or broken into smaller pieces before disposal. Trash may not be left on porches, entranceways, or patios. Trash pickup is Tuesday and Friday each week — do not place trash beside dumpsters.

Residents are responsible for arranging private removal of large items. The regular trash collector will not remove mattresses, appliances, or similar large items. Do not leave these items outside or beside dumpsters.

Ashes must be deposited only in the ash cans located in the dumpster areas. Ashes must never be placed in regular dumpsters or dumped in plant beds or common areas.

All portions of the property not included within the individual units are common elements maintained by the Association — including foundations, main walls, roofs, landscaping, pools, and all other common area facilities. Unit owners are not responsible for common element maintenance.

Unit owners are fully responsible for any damage to their unit or any other unit caused by water leaking from within their unit — including hot water heaters, air conditioners, washing machines, water lines, appliances, dishwashers, refrigerators, and any other appliance that uses or emits water or condensation. Owners are strongly encouraged to maintain adequate HO-6 insurance coverage.

All unit owners are responsible for any damages to their neighbors' storage room roofs caused by work done on their own heat/AC units. Arrange all such work carefully and ensure contractors take precautions.

Residents may not direct, supervise, or attempt to control management employees or sub-contractors working on the property. Direct all questions, requests, and concerns to thewindingcreekhoa@gmail.com.

For emergencies involving safety hazards, flooding, fire, or any situation requiring immediate attention, call 910-987-2573 immediately. Do not wait for an email response in an emergency. For a medical emergency or immediate danger, call 911 first.

Let management know when you are away and provide the name and phone number of someone watching your home. Also give that person the manager's name and phone number. This matters in an emergency requiring entry to your unit.

Assessments are due and collectible per the schedule established by the Board of Directors. Payment is required by all unit owners proportional to their percentage interest in the common elements.

Unpaid assessments remaining for 30 days or longer constitute a lien on the unit when filed in the Superior Court of Cumberland County. The Association may foreclose this lien. Interest accrues from the date of delinquency.

No owner may exempt themselves from contributing toward common expenses by waiver of use or enjoyment of common elements, or by abandonment of their unit.

The purchaser of a unit (other than via foreclosure) is jointly and severally liable with the seller for any unpaid assessments at the time of conveyance, without prejudice to the purchaser's right to recover from the seller.

All assessments and common expenses that remain unpaid for 30 days or more may be filed as a lien against the unit in Superior Court. Once filed, this lien is prior to most other liens except real estate taxes and recorded mortgages.

Every owner is strongly encouraged to maintain liability and property damage insurance on their unit. HO-6 broad form coverage with adequate liability is recommended to cover interior damage, water damage liability, and personal liability.

All violations must be reported in writing to thewindingcreekhoa@gmail.com. Do not report directly to Board members. Include the unit address, the nature of the violation, and any supporting details. We follow up within 2 business days.

A four-step process, set out in full below: notice, written notice with possible fines, corrective action at the owner's expense, and finally legal action or injunctive relief for continued non-compliance.

Any unauthorized exterior modification, structure, or alteration made without Board approval may be required to be removed or restored at the owner's expense. Unauthorized modifications also void the Association's maintenance responsibility for those affected areas.

The Board of Directors may maintain a civil action against any owner to recover unpaid assessments, enforce compliance with governing documents, seek damages, or obtain injunctive relief. These rights apply to both owners and tenants of owners.